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Independent medical information

ENT and Hearing

Orientation for hearing loss, tinnitus, blocked nose, sinusitis, snoring and sore throats: likely causes, types of option and which symptoms need urgent care.

ENT (ear, nose and throat) medicine covers hearing, balance, the nose and sinuses, the throat and sleep-related breathing. Many ENT symptoms, such as hearing loss, a blocked nose or snoring, have several possible causes, and the right first step depends far more on which cause is present than on any particular procedure.

In short

Some common ENT problems settle without treatment: sinusitis usually clears within 4 weeks and tonsillitis often within a few days.36 Others, such as earwax or an ear infection, are treated by dealing with the cause, while permanent hearing loss is usually managed with hearing aids and, for some people, a hearing implant.1 Surgery is generally considered only after other treatment has been tried, and sudden hearing loss is an urgent problem rather than one to research online.1

What this field covers

  • Ears and hearing: hearing loss, earwax, ear infections, tinnitus (ringing or other sounds in the ears), balance problems, hearing aids and implants.
  • Nose and sinuses: blocked nose, sinusitis, nasal polyps, a deviated septum (the wall between the nostrils) and enlarged turbinates (the ridges inside the nose).
  • Throat: recurrent tonsillitis and swallowing problems. Voice problems have their own section under voice surgery.
  • Sleep-related breathing: snoring and obstructive sleep apnoea, where the airway narrows during sleep.4

Start with the cause

Concern or symptomPossible causesUsual first step / type of specialist
Hearing lossAgeing or long-term noise damage, earwax, an ear infection, a perforated eardrum, labyrinthitis or Ménière’s disease1GP or pharmacist for wax or infection; hearing test and ENT or audiology referral for persistent loss
TinnitusHearing loss, Ménière’s disease, diabetes, thyroid disorders, multiple sclerosis, anxiety or depression, some medicines2GP; hearing assessment; talking therapies or sound therapy where no treatable cause is found2
Blocked nose or facial pressureSinusitis (usually viral), allergy, nasal polyps, a deviated septum, enlarged turbinates35Self-care or pharmacist first; GP; ENT referral if symptoms persist after 3 months of treatment, keep returning or affect only one side3
Snoring, pauses in breathing, daytime tirednessObstructive sleep apnoea, linked to obesity, a large neck, alcohol, smoking, large tonsils or adenoids and sleeping on the back4GP; sleep study, usually at home4
Repeated sore throatsRecurrent tonsillitis, other throat infectionsGP; tonsillectomy is usually considered only for severe tonsillitis that keeps coming back6
Common starting points. Several causes can coexist, and some need no procedure at all.

Main types of option

OptionWhat it can doWhat it cannot do
Watchful waiting and self-careSinusitis and tonsillitis often settle on their own; salt-water nasal rinses and painkillers can ease symptoms36Resolve polyps, which do not get better without treatment5
MedicinesSteroid nasal sprays or drops shrink swelling and polyps; antibiotics are needed only rarely for sinusitis35Correct a structural blockage such as a deviated septum
Devices and therapiesHearing aids for permanent hearing loss; CPAP (continuous positive airway pressure) or a mandibular advancement device for sleep apnoea; CBT (cognitive behavioural therapy) or sound therapy for tinnitus124Restore damaged hearing; devices work only while used
SurgeryEndoscopic sinus surgery (FESS) for chronic sinusitis, polyp removal, tonsillectomy, hearing implants for selected people1356Prevent every recurrence: polyps commonly grow back within a few years5
Lifestyle changeWeight loss, less alcohol and stopping smoking can help sleep apnoea4Ensure the apnoea resolves; some people still need a device
Option categories, not recommendations. Suitability depends on an in-person assessment.

What cannot be decided online

The type and degree of hearing loss can only be established by an ear examination and hearing tests. Whether a blocked nose comes from swelling, polyps or the structure of the septum needs an examination inside the nose, often with an endoscope (a thin camera), and sometimes a scan. Sleep apnoea is graded by an overnight sleep study, not by how loud the snoring is.4 Symptoms on only one side of the face are a reason for specialist referral rather than self-treatment.3

When to seek urgent medical help

  • Sudden hearing loss in one or both ears, or hearing that has worsened over days or weeks: get an urgent GP appointment or contact NHS 111.1
  • Tinnitus after a head injury, or with sudden hearing loss, weakness in the face or vertigo: go to A&E or call 999.2
  • Tinnitus that beats in time with your pulse: urgent GP appointment.2
  • A severe sore throat that quickly gets worse, swelling inside the mouth or throat, or difficulty speaking, swallowing, breathing or opening the mouth: go to A&E or call 999.6

Guides in this section

Related guides elsewhere: cochlear implants, functional rhinoplasty and voice surgery.

Common questions

Sources

  1. NHS. Hearing loss. NHS website. https://www.nhs.uk/conditions/hearing-loss/ Accessed 5 November 2026.
  2. NHS. Tinnitus. NHS website. https://www.nhs.uk/conditions/tinnitus/ Accessed 5 November 2026.
  3. NHS. Sinusitis (sinus infection). NHS website. https://www.nhs.uk/conditions/sinusitis-sinus-infection/ Accessed 5 November 2026.
  4. NHS. Sleep apnoea. NHS website. https://www.nhs.uk/conditions/sleep-apnoea/ Accessed 5 November 2026.
  5. NHS. Nasal polyps. NHS website. https://www.nhs.uk/conditions/nasal-polyps/ Accessed 5 November 2026.
  6. NHS. Tonsillitis. NHS website. https://www.nhs.uk/conditions/tonsillitis/ Accessed 5 November 2026.